> For the complete documentation index, see [llms.txt](https://docs.hit.one/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hit.one/1000x/faq.md).

# FAQ

Common questions about Hit One.

For deeper explanations, use the linked guides.

### Getting started

#### What is `USDM` and where do I get it?

`USDM` is the USD-pegged stablecoin used on MegaETH.

It is the only token Hit One spins use.

You can fund your wallet by sending `USDM` directly to your MegaETH address.

You can also bridge from Base or Solana inside the app.

See [Deposit](/wallet/deposit.md).

#### Why do I need `ETH` if I am trading `USDM`?

Bridging into your wallet needs a small amount of native gas on the source chain.

That means `ETH` on Base or `SOL` on Solana.

This pays for the bridge transaction.

If more gas is needed, the app prompts you.

#### Why am I on a waitlist?

Hit One is gated during early access.

Share your referral link to move up.

Each signup using your link advances you.

Once you are off the list, you land on the game screen the next time you log in.

#### Why is my country blocked?

Hit One is not available in every region for legal reasons.

If you see a geoblock banner, the product is unavailable in your jurisdiction.

### The spin

#### Why can’t I pick the leverage or market?

That is the core mechanic.

The slot machine randomly selects market, side, and leverage on every spin.

See [How it works](/1000x/how-it-works.md).

#### What is the difference between trade amount, collateral, and position size?

* **Trade amount** is the `USDM` you put up.
* **Collateral** is what backs the position after the `1%` open fee.
* **Position size** is `collateral × leverage`.

A `1%` market move produces roughly a `750%` PnL move at `750x` leverage.

See [How it works](/1000x/how-it-works.md).

#### What does Double Down do? Does it increase my leverage?

Double Down adds more collateral to your existing position at the current price.

Your leverage stays the same.

Your position size grows.

It is a way to commit more to a trade moving in your favor.

See [Game Controls](/game-controls.md).

#### What does Sell `50%` do?

Sell `50%` closes half of your position at the current price.

The other half stays open at the same leverage and stop loss.

Half of your collateral plus half of your realized PnL is paid out immediately.

See [Game Controls](/game-controls.md).

#### What happens if I close the app while a position is open?

The position keeps running.

If the stop loss triggers while you are away, the position closes automatically and the payout is queued.

When you return, the result is in your trade history.

#### What if my spin fails to open?

Hit One automatically refunds your trade amount if a spin fails to open.

This can happen if the market spread is too wide at the moment of opening.

The refund is queued the same way as a payout.

See [Payouts](/1000x/payouts.md).

### Closes and payouts

#### Why did my position close on its own?

Either the stop loss triggered, the position reached liquidation, or Profit Guard locked in your gains.

See [Stop Losses and Liquidation](/1000x/stop-losses-and-liquidation.md).

#### Why was my closed PnL different from what I saw on screen?

The live PnL uses the current market price.

The realized PnL uses the actual fill price from the exchange.

That can differ slightly during fast moves or wide spreads.

Your trade history shows the exact close price and final PnL.

#### How long until my payout arrives?

Payouts usually arrive within seconds of close.

If yours has not appeared after several minutes, refresh your wallet view first.

The funds may already be on-chain.

See [Payouts](/1000x/payouts.md).

#### What if my payout does not arrive?

Check the trade in your history.

The status shows whether the payout is queued, sent, or completed.

If a position is closed but no payout is showing, contact support with your trade ID.

### Account

#### Is my wallet really mine?

Yes.

Privy creates an embedded wallet that you control.

You can export the private key from the wallet menu at any time.

See [Export Wallet](/wallet/export-wallet.md).

#### Can I change which wallet receives my payouts?

No.

Payouts always return to the wallet that funded the spin.

To move `USDM` elsewhere, withdraw or bridge from your wallet after the payout arrives.

See [Payouts](/1000x/payouts.md).


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